COVID-19: SAL's Commitment to Clients

Daniel Shapiro • March 27, 2020

A message regarding our ongoing commitment to providing necessary legal services during these challenging times.

I would like to take a moment to communicate our ongoing commitment to providing legal services during the COVID-19 pandemic and Illinois’ stay-at-home order. Shapiro & Associates Law will continue to keep our clients informed about the status of their matters to help them make informed decisions.

To best serve our clients throughout the duration of the stay-at-home order, we remain available to meet with via teleconferencing. We will advise clients of any continuances or delays of their matters due to business and court closures. Likewise, in light of rapidly changing health and economic situations, we will advise clients of any unforeseen need to use another attorney in handling your matter if need be.

I am hopeful for a steady and responsible return to normalcy, but feel it is most prudent for us to be as prepared as possible for what lies ahead of us in the coming weeks and months. That said, we will continue to provide you with our highest level of legal services to make sure that our clients' interests are well served.

As always, we are very grateful for all of clients for choosing our firm to represent them. We look forward to overcoming these challenging times together.

Please let us know if there is anything we can do or if there are any questions we can answer.


Sincerely,

Dan Shapiro

Founder, Shapiro & Associates Law

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Introduction Last summer, an attorney filed a legal brief he had written with the help of the generative AI platform, ChatGPT. The document included citations to a series of legal cases that seemingly offered precedents that supported his client’s position. There was only one problem. As the judge in the case discovered, six of those cases did not exist. Instead, they were dreamed up by the online tool. This was only one of several high-profile incidents in which new technology has sometimes embarrassed the lawyers using it. Yet many legal experts believe generative AI will also change the legal profession in ways that will aid lawyers and their clients. Lawyers must be accountable for how they use AI. Not only must they carefully assess any bias inherent in algorithms before using it, but they must also consider ethical and fairness issues. AI holds tremendous promise to free legal professionals from the most time-consuming tasks, work more efficiently than ever, and empower them to focus on strategic projects that truly matter. Still, there are many ethical considerations of AI to keep in mind. Ethical Issues Depending on your jurisdiction, there may be formal ethical opinions addressing the use of AI. Be sure to confirm the existence of these ethics’ opinions or guidelines and how they apply to the use of AI. Bias And Fairness AI uses trained algorithms to analyze vast amounts of data. These algorithms can collect biased historical information, which means that the AI system may also inadvertently produce biased results, leading to questionable outcomes. Algorithms can be difficult to interpret, and it can be challenging to understand how they arrive at their decisions or source information. Privacy AI systems often rely on sizable amounts of data, including highly sensitive and confidential information, and may store personal and conversation data. When using the technology, lawyers need to ensure that AI systems adhere to strict data privacy regulations. For example, lawyers using ChatGPT must familiarize themselves with its Privacy Policy and Terms of Use before using the service. Additionally, they must make sure that the data is only used for the specific purposes for which it was collected. Lawyers must also consider professional obligations relating to privacy and information-sharing when providing any information with AI systems to ensure they are not running afoul of confidentiality obligations (to clients or other parties) or otherwise disclosing information improperly. Responsibility And Accountability As a rule of thumb, AI should be used as a complement to work, and not a replacement. While AI can streamline time-consuming and mundane tasks, strategic decision-making, complex legal analysis, and legal counsel are all examples of responsibilities that it simply cannot take over. As a result, lawyers must be proactive in establishing clear lines of responsibility and accountability when implementing AI in their firm. Summary As the use of AI in law firms becomes increasingly widespread, it is important that legal professionals address the ethical considerations surrounding it and ensure the technology is being used responsibly. By doing so, lawyers will be able to enjoy AI’s benefits while maintaining an ethical practice at the same time. In the end, AI has its benefits but it should not be relied upon to accurately apply the law to a fact pattern in the context of giving sound legal advice. Accurate legal advice includes understanding the context in which the law exists, experience and human thoughtfulness.
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